Contact
Talk to the facility, not a call center.
Every inquiry reaches the team at the Lathrop remanufacturing operation — the people who inspect the vehicles, verify the batteries, and stand behind what leaves the building.
How can we help?
Vehicle Sales
Inventory questions, battery health reports, test drive scheduling, and purchase support for new and pre-owned Tesla vehicles.
Browse Inventory →Orders & Delivery
Order status, delivery scheduling, VIN assignment, and nationwide transport questions for vehicles already purchased.
Track Your Order →Financing
Payment estimates, loan terms, trade-in questions, and used-EV purchase planning with the finance team.
Financing →Fleet & Commercial
Multi-vehicle acquisition, business leasing, fleet electrification planning, and commercial charging guidance.
Fleet Programs →Parts & Accessories
Genuine Tesla accessories, charging equipment, and remanufactured parts availability through the Lathrop distribution hub.
Shop Accessories →Support
Ownership help — charging setup, software, warranty questions, and service guidance from the facility team.
Support Center →Direct
Reach us directly
- Phone
- +1 (800) 613-8840
- Visit
- 18250 Murphy Parkway, Lathrop, CA 95330
- Hours
- Monday – Friday 8:00 AM – 6:00 PM · Saturday 9:00 AM – 4:00 PM (Pacific)